Privacy Policy
How we use your information.
This privacy notice tells you what to expect from our website, www.tuteestation.co.uk when we collect personal information from you. By requesting or using our services, you accept and consent to our use of your personal data as outlined in this policy.
We feel strongly that to provide you with the service you need, trust is absolutely paramount. We want to be completely transparent about the way that we hold and use your data, as well as the reasons for asking for the particular data that we do ask for. Above all, we want to make it clear that we only ask for information that is strictly relevant for delivering the service that you ask us to deliver.
Parents and potential students.
When we receive an enquiry, we make up a file containing your details. This normally contains contact details for you, including your name, school name, gender, parent’s name, address, email and contact number and the reason for seeking tuition. In order to introduce an appropriate service for your child, we will ask for their name, school attended, age/ year group and information about their academic profile. We do this in order to perform an accurate, useful and specialized introduction service, or to provide you with relevant educational service. The information provided by the student is kept in records by the teacher and is not shared with anyone else. It will be retained in a secure environment and access to it will be restricted according to the guidance provided by the teacher only to the parent.
Visitors to our website.
When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We use Google Analytics to help analyse use of our website. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity. We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistic analytics tool. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Protecting your data.
We have extensive features in place to protect all personal data held. These include:
All computer access is secured with strong password authentication, and access to shared network drives is limited to the tutor/teacher herself.
Passwords are changed periodically
Data is stored on secure and encrypted hosted infrastructure only accessible by the teacher/tutor.
Data that we collect about you may be transferred to, accessed, used or stored in a country outside the European Economic Area but we will make sure that any transfer, access and use of your personal data complies with the laws which apply to us and will continue to be governed by this privacy policy
All computers have anti-virus & anti-malware software installed which is updated continually
All networks are secured using firewalls to protecting incoming and outgoing traffic to the internet.
Unfortunately, the transmission of data over the internet is not completely secure and although we use our best efforts to protect your data once it has been received, we cannot guarantee the security of your data while it is being transmitted, either as an email, enquiry form, phone call or other communication.
Complaints or queries.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage parents to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address at the end of this notice.
Your rights.
At any time, you have the right to ask us what information we hold about you, to access and rectify this information and to erase and to restrict the processing of data we hold. You also have the right to object to any data that we hold, and the right not to be subject to automated decision-making, including profiling.
Erasure of your material.
At your request, we will remove all personal data held about you, with the exception of billing information, or any other information, that we are required to keep by law.
Disclosure of personal information.
We will not disclose personal data without consent. However, if we are required by law to disclose information, we will do so. This privacy notice does not cover the links within our website linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Lawful Basis to use your data.
We retain data under the Legitimate Interests basis. We use your data in a way that you would reasonably expect us to use it and which has a minimal impact on your privacy. In this case, the legitimate interest is to record your personal details in order to allow us to carry out our legitimate work of starting the tutoring service. If we do not have the data, we will be unable to do this work because we cannot effectively provide the service in order to ensure the safety of the teacher/tutor as well. We also use your data to prepare billing and other account related services. We also use it to send emails about our services. We always strive to balance the collection and use of this data against your individual rights and freedoms and only ever ask for information that we legitimately need in order to do our work for you. We hold your data for as long as is reasonably necessary unless you ask us to remove it, as you are entitled to do. If you are not happy about the way that we retain your data, you can contact using the contact form in www.tuteestation.com.
Consent.
By signing your agreement with us, you have additionally given us implicit consent to use your information in order to allow us to fulfil the terms of our agreement with you.
Changes to this privacy notice.
We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy policy was last updated on 1st Jan 2023.
How to contact us or make a complaint.
Requests for information about our privacy policy can be emailed to the http://tuteestation.co.uk/contact-us/
Flat 14, Gateway Court , 5-7 Parham drive, Ilford, Gants hill Post Code: IG2 6LZ. You can call us on (+44)7466689812
8/28 Fern Road, Ballygunge, Kolkata-700019. West Bengal, India. You can also call us on (+91)9163725268.